Shipping policy

Processing Time

All orders are processed and shipped within 72 hours (3 business days) of purchase, Monday through Friday, excluding weekends and holidays. During high-volume periods (holidays, sales events) processing may take slightly longer.

Shipping Rates

For orders shipped within the United States:

Orders totaling $75.00 or more ship free.
Orders under $75.00 ship for a flat rate of $10.00.

Expedited shipping may be available for select items for an additional fee, calculated and added at checkout.

International orders (Canada, United Kingdom, France, and Spain) are shipped via USPS at a rate calculated at checkout based on weight and destination.

Shipping Carriers

Orders are shipped via USPS Priority Mail or UPS Ground, at our discretion, based on package size, weight, and destination.

Where We Ship

We currently ship to addresses within the United States and its territories, as well as Canada, the United Kingdom, France, and Spain. If your country isn't listed here, please contact us — we may be able to accommodate your order.

International Orders

International orders may be subject to customs fees, import duties, and taxes assessed by the destination country. These charges are the customer's responsibility and are not included in the item price or shipping cost. We have no control over these fees and can't predict their amount — check with your local customs office before ordering.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number.

P.O. Box and APO/FPO Addresses

We ship to P.O. Boxes and APO/FPO military addresses via USPS, since UPS can't deliver to them.

Shipping Delays

Shipments may occasionally be delayed due to severe weather, high holiday shipping volumes, carrier issues, or other circumstances outside our control. We'll do what we can to keep you informed.

Lost, Stolen, or Damaged Packages

If tracking shows your package delivered but you haven't received it, check with neighbors and your local post office or carrier facility first — packages are sometimes marked delivered a day or two early. If you still can't locate it, or it arrives damaged, contact us via the chat button at the bottom of every page or by email so we can help file a carrier claim and work toward a resolution.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout — we aren't responsible for orders shipped to an address entered incorrectly by the customer. If you catch an error after ordering, contact us right away; we'll try to correct it before the order ships but can't guarantee a change once it's already out.

Questions?

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Shipping policy